COVID-19
During the COVID-19 pandemic, the safety of our clients, staff, and community must be our top priority.
We are now encouraging all clients and their providers to make alternate arrangements for sessions, including the use of telephone or video conferencing. Face to face appointments will be offered only when absolutely necessary, and masks will be mandatory during those sessions.
Before attending any face to face appointments, please complete our COVID-19 Self Assessment.
If you have symptoms or may have been exposed to the virus, please cancel your face to face appointment and contact the Simcoe Muskoka District Health Unit (1-877-721-7520) or Telehealth (1-866-797-0000).
Similarly, we will not hesitate to cancel sessions, or move to video or phone sessions, if we are not well.
Information about telepsychology can be found here.
For telephone and video sessions, and to limit contact for face to face sessions, you will be asked to provide a credit card number which we can keep on file. This will be charged only after services have been rendered, and only if you are responsible for paying for those services.
For face to face meetings, both the provider and the client must have passed our screening, and be at comparatively low risk in the event of an exposure. Your provider will wear a mask, and any clients old enough to do so are expected to wear a mask as well. Other additional procedures may be necessary, as in the case of performing an assessment.
Note that some services, such as psychoeducational assessments, may not be possible without face-to-face meetings. In this case, please speak to your provider. These may still go ahead, if the child, their family, and the provider remain healthy, but we are also happy to discuss rescheduling to a later date. More information about our procedures for safely assessing children during the pandemic can be found here.
In the meantime, we pleased o be able to continue providing most of our services throughout the duration of the pandemic. We wish you and your family good health. And we look forward to seeing you face-to-face once again!
--Dr Jonathan Douglas & Dr Robin Mitchell
We are now encouraging all clients and their providers to make alternate arrangements for sessions, including the use of telephone or video conferencing. Face to face appointments will be offered only when absolutely necessary, and masks will be mandatory during those sessions.
Before attending any face to face appointments, please complete our COVID-19 Self Assessment.
If you have symptoms or may have been exposed to the virus, please cancel your face to face appointment and contact the Simcoe Muskoka District Health Unit (1-877-721-7520) or Telehealth (1-866-797-0000).
Similarly, we will not hesitate to cancel sessions, or move to video or phone sessions, if we are not well.
Information about telepsychology can be found here.
For telephone and video sessions, and to limit contact for face to face sessions, you will be asked to provide a credit card number which we can keep on file. This will be charged only after services have been rendered, and only if you are responsible for paying for those services.
For face to face meetings, both the provider and the client must have passed our screening, and be at comparatively low risk in the event of an exposure. Your provider will wear a mask, and any clients old enough to do so are expected to wear a mask as well. Other additional procedures may be necessary, as in the case of performing an assessment.
Note that some services, such as psychoeducational assessments, may not be possible without face-to-face meetings. In this case, please speak to your provider. These may still go ahead, if the child, their family, and the provider remain healthy, but we are also happy to discuss rescheduling to a later date. More information about our procedures for safely assessing children during the pandemic can be found here.
In the meantime, we pleased o be able to continue providing most of our services throughout the duration of the pandemic. We wish you and your family good health. And we look forward to seeing you face-to-face once again!
--Dr Jonathan Douglas & Dr Robin Mitchell
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